Principles of Management CLEP Practice Exam 2026 - Free Management Practice Questions and Study Guide

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How does Herzberg's Two Factor Theory categorize motivators?

External factors that influence performance

Financial benefits provided by the employer

Factors that lead to job satisfaction

Herzberg's Two Factor Theory identifies motivators as factors that lead to job satisfaction. According to this theory, there are two sets of factors impacting employee motivation and satisfaction: hygiene factors and motivators. Hygiene factors, such as salary, working conditions, and company policies, can lead to dissatisfaction if they are inadequate but do not necessarily motivate employees when improved. In contrast, motivators are intrinsic factors related to the nature of the work itself, such as achievement, recognition, and opportunities for personal growth. These motivators contribute significantly to higher levels of satisfaction and engagement in the workplace, making the work experience more fulfilling. Thus, understanding that motivators specifically enhance job satisfaction is key to applying Herzberg's insights to management practices aimed at improving employee morale and productivity.

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Factors that hinder workplace productivity

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